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  To assure that your system is operating correctly on all levels, we recommend a monthly test of your alarm system. This not only verifies that the equipment is functioning properly but also that signals are communicating properly. To test your system, please contact our office first. Our operators will walk you through this simple process. Please keep in mind that you are welcome to test as often as you like.


   There is some maintenance that we also recommend to avoid false alarms:


     Wireless device batteries should be changed every 2 to 3 years. Not all

     devices are wireless. If you are unsure if you have a wireless device,

     feel free to contact the office.


     Main panel backup batteries should be replaced every 4 to 5 years. If

     you live in an area with frequent power outages, you may want to 

     change it more frequently. This assures if your power goes out, the

     battery can carry the system until it comes back on.


     Regularly check for spider webs, especially in garage and shed areas.


     If you have an error on your keypad and need assistance, please

     contact out office so we can try to assist you over the phone and try to

     avoid a service call. There is always someone here to help you 24 hours

     a day. If we can not solve your problem over the phone then we can

     schedule one of our techs to come out for service.